Terms and conditions Riad Orange


  • Check in from 2pm
  • Early check-in available on request
  • Check-out 11 am
  • Late check-out available on request
  • Free luggage storage available until transfer time or on days of an overnight excursion (when staying in the riad before and after the excursion)
  • Children are welcome! Children -3 years can use the baby-cot in their parents room for free. Please inform us by email at reservation.
  • Children -12 years pay 10€ when staying in their parents room
  • Children +12 years and adults pay 20€ using an extra bed in the room


  • Every reservation is confirmed by a 30% non -refundable deposit
  • The rest of the amount can be paid with credit-card or cash in the riad.
  • Our discount-rate is non refundable and should be paid 100% at reservation


  • All cancellations / modifications should be sent / confirmed by email
  • Upon checkout at the Riad, all extras (food, drinks, transfer, tours) will have to be paid in cash (euro or dirhams)
  • Tourist/city taxes are not included and will have to be paid cash at the riad : 26 MAD per night and per person.
  • Rental of the whole riad: free cancellation until 30 days before arrival, after that, 100% will be charged.
  • Cancellation, reservation modifications made within 15 days before arrival and/or no shows will be charged 100% of the reservation.

Included in the room rate:

  • Complete breakfast, served in the downstairs saloon or on the roof-terrace, depending on the weather.
  • Welcome tea and home made cookies
  • Free tea during your stay
  • A bottle of water in your room on arrival
  • Free use of the jacuzzi
  • Free wifi

Dining in the riad:

  • A 3 cours meal is served daily on request. Pleas order your dinner at breakfast. (16€)
  • A light lunch is available on request, please order at breakfast (8€)

House rules:

  • We do not have an alcohol licence. But you’re allowed to bring your own bottle(s). (For sale at Carrefour supermarkets in Marrakech).
  • Smoking is not allowed inside the riad, only on the rooftop terrace

Languages spoken in the riad:

  • French
  • Dutch
  • English
  • Arabic
  • Spanish
  • Berber

High Season:

  • High Season (15 April- 15 May and Christmas Holidays) there’s a minimum rental of two nights.
  • In High Season one dinner should be included.
  • New Years dinner & music= 35€ pp